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Fees & Our Transparency Commitment

We believe clear fees help you make treatment decisions with confidence. This page sets out our transparency commitments, how we quote, what a quote includes, and how to raise a question.

Fees & Our Transparency Commitment

Our view on fee transparency

When seeing a dentist, many people care as much about fees as about the treatment itself. We believe clear, predictable fees help you make treatment decisions with confidence, together with your dentist. This page sets out our transparency commitments, how we quote, and how you can raise a question.

Our fee transparency commitments

  1. Assessment first, quote up front — Before any treatment begins, the dentist carries out a clinical assessment and gives you a clear quote; no chargeable treatment starts without your consent.
  2. Every case differs, explained honestly — Treatment plans and costs vary with each person's oral condition; we explain honestly why your case needs the treatment involved and what it costs.
  3. Viable options, your choice — Where there is more than one viable option, we set out the pros, cons and cost differences of each, and the patient decides.
  4. Whether to start is your decision — After the quote you are free to choose whether to begin treatment; if you decide not to, there are no hidden charges.

How we quote

Dental treatment depends on individual assessment. The dentist examines you first and, where needed, arranges imaging such as X-rays, then recommends a plan and provides a quote. Fees vary with your oral condition, the plan and the materials needed, so an accurate price follows the clinical assessment.

What a quote usually includes

Different treatments are made up of different components. For a more complex treatment such as an implant, the fee may be itemised into pre-treatment assessment, the main treatment components and any additional steps if required. We set out the recommended items in the quote so the make-up of the fee is clear. See our implant cost page for an example of how a fee is broken down.

Feedback & enquiries

If you have any questions about the recommended plan or quote, you are welcome to ask — the dentist is happy to explain the reasoning and options further, and you can take the time you need before deciding. For any enquiry or feedback, please contact us:

We have two dental centres, in Causeway Bay and Tsuen Wan.

Service fee information

You can learn more about the make-up of common treatment fees and what affects them here:

Frequently asked questions

Do I have to proceed after the quote?

No. After the quote you are free to decide whether to begin treatment; if you decide not to, there are no hidden charges.

How does your pricing work?

Before any treatment begins, the dentist carries out a clinical assessment — with imaging such as X-rays where needed — and gives you a clear quote; no chargeable treatment starts without your consent.

Are there any hidden charges?

No. The quote sets out the recommended items so the make-up of the fee is clear, and if you choose not to start treatment after the quote there are no hidden charges.

Why can't you quote an exact price online or by phone?

Treatment plans and costs vary with each person's oral condition, so an accurate price follows a clinical assessment. We explain honestly why your case needs the treatment involved and what it costs; where there is more than one viable option, we set out the pros, cons and cost differences, and you decide.

To see why fees differ between individual cases, this article on root canal treatment price factors explains how equipment, dentist experience, materials and follow-up care shape the cost.

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FAQ

Frequently Asked Questions

  • Do I have to proceed after the quote?

    No. After the quote you are free to decide whether to begin treatment; if you decide not to, there are no hidden charges.

  • How does your pricing work?

    Before any treatment begins, the dentist carries out a clinical assessment — with imaging such as X-rays where needed — and gives you a clear quote; no chargeable treatment starts without your consent.

  • Are there any hidden charges?

    No. The quote sets out the recommended items so the make-up of the fee is clear, and if you choose not to start treatment after the quote there are no hidden charges.

  • Why can't you quote an exact price online or by phone?

    Treatment plans and costs vary with each person's oral condition, so an accurate price follows a clinical assessment. We explain honestly why your case needs the treatment involved and what it costs; where there is more than one viable option, we set out the pros, cons and cost differences, and you decide.

Still wondering about something? Our team is happy to chat.

Reminder: You have the right to choose a Hong Kong dentist based on your individual needs. We recommend referring to the list of registered dentists published on the official website of the Dental Council of Hong Kong to make a choice best suited to your personal needs. The above content is intended to give you a brief introduction to the nature and effects of the relevant dental procedures, so that you can make informed decisions when choosing a dentist and related treatment options. All treatments have advantages and disadvantages — the key is that you must have a basic understanding of different treatments and procedures and be aware of the associated risks. The above content does not represent the professional opinion or views of any dentist or dental institution. For the sake of your health, please consult your family dentist for formal medical advice.

This page is compiled by the Public Education Team of Home Dental and has been reviewed and approved by the Content Review Committee of Home Dental. The Committee comprises members of our Board of Directors, legal advisors, and relevant professionals, and is responsible for vetting all externally published health education content to ensure it is professional, accurate, relevant to the local context, and regularly updated to meet Hong Kong dental service standards.

This content is originally produced by Home Dental, all rights reserved. Unauthorized reproduction, modification, or publication is prohibited. Violators will bear legal responsibility. For citation or partnership inquiries, please contact our center for written permission.