Sudden severe toothache, dental abscess, wisdom tooth inflammation or a broken tooth? Act within the golden treatment window and get relief right away
Struggling with unbearable tooth pain and unable to get a dental appointment? Home Dental understands the distress and anxiety of sudden toothache — especially on holidays or late at night, when immediate care is hardest to find.
Did you know that toothache has a golden treatment window too? The sooner it is treated, the sooner the pain stops — and the lower the risk of deterioration and complications.
Home Dental offers same-day emergency dental care 7 days a week, with a limited number of slots reserved every day so you can receive professional treatment within hours. We are committed to giving every patient in need immediate support and care at the moment it matters most.
Same-day arrangements at a glance:Home Dental reserves emergency slots every day, 7 days a week (consultations are available on Saturdays, Sundays and all public holidays). Subject to same-day availability, an appointment can be arranged in as fast as about 1 hour*. The emergency consultation fee is HK$180 — the same as a standard consultation, with no emergency or holiday surcharge (it covers the initial consultation and clinical examination; X-rays, medication and treatment are charged separately).
*Arrangement in as fast as about 1 hour is subject to same-day dentist, clinic and emergency quota availability.

The following symptoms may indicate a dental emergency that needs urgent dental care right away:
If you are experiencing any of the above, please book an emergency slot right away so you don't miss the critical treatment window.
Brief tooth sensitivity or mild reactions to hot and cold are generally not emergencies. But if any of the following applies to you, contact a dentist as soon as possible:
24-hour WhatsApp customer service:Day or night, simply WhatsApp us the word “toothache” and our customer service team will register you immediately and arrange the earliest feasible emergency slot. Even if you reach out in the middle of the night, we will make sure you are treated in the earliest slot the next morning.

| Common symptom | Possible causes |
|---|---|
| Severe toothache | Deep tooth decay, inflamed dental nerve, pulpitis |
| Pain when biting | Cracked tooth, root inflammation, periodontal problems |
| Facial or gum swelling | Dental abscess, bacterial infection |
| Pain around a wisdom tooth | Pericoronitis of the wisdom tooth |
| A filling has fallen out | Recurrent decay, an ageing filling |
| A crown has suddenly come off | Loosened cement, tooth decay, a cracked tooth |
| A loose tooth | Trauma, periodontal (gum) disease |
| A knocked-out tooth | Trauma — needs attention as soon as possible |
| A loose denture or implant | A loosened restoration, worn components or other causes |
The above is for general reference only. The true cause can only be accurately diagnosed by a dentist through a clinical examination, supported where necessary by dental X-rays or other imaging.
Many people search for “government emergency dental services”, “dental street sessions (GP sessions)”, “A&E toothache”, “Sunday dentist” or “weekend dentist” — but what they really want to know is: “I have a toothache right now. Where should I go?” Each type of care has its own role; choose according to your condition, treatment needs and when you need to be seen. The following is for general reference only:
| Comparison | Government dental sessions | Hospital A&E | Home Dental emergency service |
|---|---|---|---|
| Suitable for | Those eligible under government emergency dental arrangements | Those with life-threatening conditions or severe infections | Those who want to be examined and treated by a dentist as soon as possible |
| Main service | Limited emergency dental services | Managing life-threatening or systemic emergencies | Identifying the cause of tooth pain and arranging same-day treatment where needed |
| Accepts new patients | Per government arrangements | Yes | Yes |
| Saturdays, Sundays & public holidays | Closed | 24 hours | Open 7 days a week |
| Same-day arrangement | Per government arrangements | Depends on triage | Subject to same-day quota; as fast as about 1 hour* |
| Dental X-rays | As needed | At the hospital's discretion | Arranged according to clinical need |
| Fillings, root canal treatment, crowns, etc. | Generally not a core service | Generally not provided | Can be arranged depending on clinical circumstances |
| Fees | Government rates | Hospital Authority rates | HK$180 emergency consultation fee (X-rays, medication and other treatment charged separately) |
*Arrangement in as fast as about 1 hour is subject to same-day dentist, clinic and emergency quota availability. Government service information is subject to official government announcements.
A gentle reminder: if you have facial swelling spreading rapidly towards the eye or neck, difficulty breathing or swallowing, a persistent high fever, heavy bleeding from an injury, or a suspected jaw fracture, these may involve systemic health risks — go to a hospital A&E department immediately.

Multi-specialty team
We have over ten years of experience managing urgent tooth pain and complex dental problems. Our team is made up of University of Hong Kong-trained dentists and dentists registered in the UK, Australia and Canada, covering specialties such as oral surgery, periodontics, root canal treatment and paediatric dentistry — so even complex cases can be matched with the right dentist on the same day.
Year-round emergency support
Open 7 days a week, with a WhatsApp emergency booking channel — ideal for busy schedules or late-night situations
Advanced facilities
Equipped with on-the-spot X-ray and 3D scanning technology for rapid diagnosis and targeted treatment within the golden window
Transparent fees and payment options
We accept a range of payment methods, including cash and credit cards. If you have insurance, we recommend checking your specific coverage details with us before your visit.
Step 1: Contact us
Enquire about emergency slots via the WhatsApp button (24-hour customer service) or by calling 3956 9387. If convenient, please tell us: which tooth hurts, when the pain started, whether there is swelling, and whether the tooth has been treated before — photos of your mouth are welcome.
Step 2: We arrange the earliest feasible slot
Home Dental reserves emergency slots every day. Subject to same-day arrangements, you can be seen in as fast as about 1 hour*.
Step 3: A thorough examination by the dentist
We take your medical history, perform a clinical oral examination and arrange dental X-rays where needed — identifying the true cause rather than only treating surface symptoms.
Step 4: The diagnosis and fees are explained
The dentist explains the preliminary diagnosis, the available options, whether same-day treatment is suitable and the estimated fees, so you can decide with a full understanding.
Step 5: Same-day treatment (where suitable)
Many cases can begin treatment on the same day, relieving the pain and bringing the condition under control as quickly as possible.
*Arrangement in as fast as about 1 hour is subject to same-day dentist, clinic and emergency quota availability.

❌ Misconception 1: Just put up with the toothache and see a dentist when you're free
✔️ The truth: dental emergencies such as infected pulpitis and abscesses deteriorate rapidly and can lead to bone damage or even systemic infection. The earlier they are treated, the shorter the treatment and the better the post-operative recovery.
❌ Misconception 2: Emergency dentistry only relieves pain and can't treat the root cause
✔️ The truth: our emergency dentists identify the cause through on-the-spot scans and clinical examination, and can carry out professional procedures such as temporary pulp dressing, root canal drainage and temporary fillings, then arrange follow-up treatment.
❌ Misconception 3: Emergency dental care must be expensive
✔️ The truth: Home Dental's emergency consultation fee is HK$180 — the same as a standard consultation, with no emergency or holiday surcharge. The fee covers the dentist's initial consultation and clinical examination; dental X-rays, medication, fillings, root canal treatment, extractions or other treatment are charged separately according to what is actually needed. The dentist explains the diagnosis, treatment options and fees first, and treatment only begins with your consent.
❌ Misconception 4: Dentists working on holidays are less professional?
✔️ The truth: Home Dental's emergency team is staffed by our regular attending dentists on rotation, using standardised protocols and a complete medical records system, so the quality of care is consistent at all times.
Book quickly and let Home Dental's Hong Kong emergency dental team relieve your tooth pain within the golden treatment window:
Our WhatsApp customer service operates 24 hours a day: +852 5402 6630. Daily emergency slots are limited and arranged on a first-come, first-served basis — the earlier you contact us, the better your chance of an earlier same-day slot.
To read more toothache tips shared by our emergency dentists, take a quick look at our dental education articles.
Nervous about pain? We also offer monitored sedation dentistry — just ask when you book.
Emergency slots are available at our Causeway Bay and Tsuen Wan dental clinic. Both flagship centres offer the same services and welcome your choice, with emergency slots reserved daily. Travel reference: Tsuen Wan (about 13 minutes direct on the Tuen Ma Line); Causeway Bay (about 12 minutes by MTR). Our team will arrange either centre by your preferred time, location and dentist.

FAQ
Our emergency consultation fee is HK$180 with no additional emergency or holiday surcharge, even on Saturdays, Sundays or public holidays. Treatment costs beyond the consultation will depend on your specific condition and the procedures required.
Toothache is often a sign of infection or inflammation, such as pulpitis or an abscess. Delaying treatment can let the condition deteriorate rapidly, and it may even spread to other teeth or the bone. Early treatment reduces both the complexity and the cost of care.
Yes, we offer same-day emergency dental services 7 days a week, including Saturdays, Sundays and most public holidays. We reserve a limited number of emergency slots each day to ensure you receive professional care when you need it most.
Not necessarily. Some fractures can be repaired with a filling or a crown. The dentist will first take X-rays and perform a clinical examination, then decide whether the tooth can be saved based on the depth of the fracture and the condition of the root.
Yes! Home Dental has a WhatsApp emergency booking system, so you can leave a message even outside office hours. Our care team will reply as soon as possible and arrange the earliest slot for you.
Severe toothache affecting sleep, extreme sensitivity to hot or cold, swollen gums with fever, broken or cracked teeth, suddenly loose teeth, or loose dentures causing eating difficulty all warrant immediate attention. The sooner you seek treatment, the faster your recovery and the lower the risk of complications.
Wait times vary depending on the urgency of your situation and the number of patients at the clinic. We strive to address emergencies promptly and make every effort to see you as soon as possible on the same day you contact us.
No. Our emergency service treats new and existing patients alike. Simply provide your identity details and medical history, and the dentist can begin diagnosis and treatment.
Larger centres like ours have specialists in oral surgery, endodontics, periodontics and other disciplines under one roof. This means comprehensive diagnosis and treatment without external referrals, expediting your care and better addressing your emergency needs.
We offer local anaesthesia and, where necessary, monitored sedation, so you can complete treatment comfortably and with peace of mind. The dentist will choose the approach that suits your situation.
Home Dental's emergency consultation fee is HK$180 — the same as a standard consultation, with no emergency or holiday surcharge. The fee covers the dentist's initial consultation and clinical examination; dental X-rays, medication, fillings, root canal treatment, extractions or other treatment are charged separately according to what is actually needed. The dentist explains the diagnosis, treatment options and fees first, and treatment only begins with your consent.
WhatsApp us at +852 5402 6630 any time — our 24-hour customer service will help arrange your emergency appointment. During office hours you can also call +852 3956 9387 directly.
Subject to same-day dentist, clinic and emergency slot availability, an appointment can be arranged in as fast as about 1 hour. We recommend describing your symptoms via WhatsApp first — photos of your mouth are welcome if convenient — and we will arrange the earliest feasible slot as soon as possible.
Home Dental provides dental services 7 days a week, with consultations available on Saturdays, Sundays and all public holidays. Emergency slots are limited, so please enquire as early as possible.
No. The dentist first identifies the true cause of the pain, then arranges treatment accordingly. Many emergency cases can receive initial treatment on the same day — for example a temporary filling, abscess drainage, the first stage of root canal treatment, an extraction, or managing a dislodged crown.
Not always. Toothache can be caused by tooth decay, an inflamed dental nerve, periodontal (gum) disease, an inflamed wisdom tooth, a cracked tooth and other conditions. The dentist will examine you, arrange dental X-rays where needed, and then determine whether root canal treatment is required.
Not necessarily. Some abscessed teeth can be saved with root canal treatment. Extraction is only recommended when the tooth can no longer be saved.
Not always. Some patients need the infection brought under control first, with removal arranged at a suitable later time. The dentist will advise based on the degree of inflammation, the tooth's position and your overall oral condition.
In some cases, yes. Whether a same-day extraction is suitable is decided after the dentist's examination.
Some patients can begin initial root canal treatment on the same day. Suitability depends on the tooth's condition and the dentist's clinical judgement.
Yes. The dentist will examine the cause of the loosening, then determine whether it can be re-secured on the same day or whether other treatment is needed.
Have it checked by a dentist as soon as possible. If the tooth starts to hurt, the nerve is exposed or a crack appears, seek care even sooner.
We don't recommend it. Keep the crown or bridge and bring it to the clinic, where the dentist can check whether it can be re-cemented or needs to be remade.
Not necessarily. Brief sensitivity to hot and cold can usually wait for a routine dental check-up. If the sensitivity persists, affects your sleep or gradually worsens, have it assessed as soon as possible.
Not necessarily. Painkillers only relieve symptoms temporarily — the underlying cause may still be there. If the toothache persists or keeps coming back, have it examined.
An abscess usually indicates infection. Even if the symptoms ease temporarily, the source of infection may not have cleared — have it checked as soon as possible.
Not necessarily. It can also be caused by a dental abscess, an inflamed wisdom tooth or other conditions — a dentist's examination is needed to tell.
For localised swelling, see a dentist as soon as possible. If the swelling worsens rapidly and is accompanied by fever, difficulty swallowing or difficulty breathing, go to a hospital A&E department immediately.
We recommend still getting examined. Some infections can stop hurting temporarily while the underlying cause remains.
Dental nerves can sometimes produce “referred pain”, so the place where you feel pain is not always the affected tooth. The dentist will find the true cause through a clinical examination and X-rays.
Have it checked as soon as possible. Even if the tooth is not visibly loose, the injury may still affect the root or the developing permanent tooth.
If circumstances allow, avoid touching the root. Gently rinse off any surface dirt (do not scrub), and get to a dental clinic as quickly as possible. The sooner treatment is received, the better the chance of saving the tooth.
Many dental treatments can be carried out during pregnancy under the right conditions, but the dentist will assess the stage of pregnancy, the condition and your overall health before deciding on a suitable plan.
Coverage varies between policies. We can provide official receipts and supporting documents so you can claim according to your policy's requirements.
Of course. You're welcome to describe your symptoms via WhatsApp, with photos of your mouth if convenient. A formal diagnosis isn't possible before a clinical examination, but it helps us arrange a more suitable appointment time.
Yes. Our WhatsApp customer service operates 24 hours a day — even if your toothache strikes in the middle of the night, someone will register you and arrange your booking, making sure you are treated in the earliest emergency slot the next day.
Still wondering about something? Our team is happy to chat.

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